Jay Ostrowski, MA, LPC/S, NCC, ACS, BC-TMH

Virtual Office Hours: Second and Fourth Friday of each month 12PM-2PM
Video Chat:
Or join by phone: +1 646 558 8656 (US Toll) or +1 408 638 0968 (US Toll)
Enter Meeting ID: 401 473 325
You can also find the schedule of events here.

Jay Ostrowski is the CEO of Behavioral Health Innovation where he develops and deploys telemental health, telebehavioral health and teleMAT programs and designs HIPAA-secure software applications such as Adaptive Telehealth. He also serves as a telehealth consultative and implementation partner for the Mid Atlantic Telehealth Resource Center and is the Director of the Telebehavioral Health Center of Excellence.


  • Licensed Professional Counselor (MI and SC) 
  • Licensed Professional Counselor Supervisor (SC) 
  • Masters degree in Counseling Psychology (cum laude), Trinity International University, Chicago
  • Bachelors degree in experimental psychology, Baylor University
  • Certifications: National Certified Counselor, Approved Clinical Supervisor, Certified Telemedicine Clinical Presenter, Board Certified – Telemental Health Provider 

Created Industry Firsts

  • Created theTelebehavioral Health Center of Excellence (
  • Founded Credential: Board Certification in Telemental Health (BC-TMH) – multidisciplinary
  • Multi-disciplinary Telemental Health Best Practices (evidence-based, peer-reviewed)
  • Primary author of nine peer-reviewed, evidence-based telemental health courses
  • HIPAA training for telemental health providers 
  • Created a selection Tool: Telemental Health Comparisons – A vendor-agnostic software selector
  • Created the first survey of Telemental Health terminology (Article) 
  • Comprehensive survey of Telemental Health Regulations for eight professions and made into an application 
  • First State-wide Tele-SUD program (State of Wyoming)
  • First Online DUI program (State of North Carolina)

Telehealth Software – Developed HIPAA-Secure Software

  • Adaptive Telehealth – A HIPAA-secure white-labeled platform for multi-modal telemedicine and specialized telemental health programming. One of the first HIPAA-secure platforms approved by Optum for Telemental Health services.
  • DialCare Mental Wellness – A HIPAA-secure app for direct-to-consumer telemental health services.
  • – Subject matter expert/product developer for several online therapy networks, including (Awarded $5 million in Series A funding in 2013 and purchased by MDLive 11/2014).
  • Clinical Assessment Grids– Created a system of comprehensive DSM-5 checklists that make diagnosing and documentation more efficient. (Licensed content from the American Psychiatric Association).
  • Enigma Health (Formerly Muse) – Product developer for Cambia Health Solutions/Regence Blue Cross Blue Shield. Created an online therapy platform, online service model, clinical protocols and referral processes for mental health services.
  • OnlineDWI – Pilot project in partnership with the State of North Carolina to provide remote video assessments and treatment for individuals who obtained a DWI NC.
  • SleepCoach – Designed and sold an online insomnia treatment program purchased by Blue Cross Blue Shield of MA and chosen by an MIT-Harvard health informatics workgroup as the insomnia treatment of choice for the Vanguard Health System.
  • Wyonline – Developed an online therapy platform (direct-to-consumer), clinic network, marketing program and referral process for the State of Wyoming Health Department. 

*Non-disclosure agreements prevent descriptions of all endeavors.

Consulting and Training Clients (partial list)

  • Addiction Technology Transfer Center (ATTC)
  • American Telemedicine Association (ATA)
  • American Association of State Counseling Boards
  • Appalachian Regional Healthcare
  • Association for Addiction Professionals (NAADAC)
  • Bay Rivers Telehealth Alliance
  • Center for Credentialing and Education (CCE)
  • Center for Medicaid and Medicare
  • Dubai Health Authority, Dubai Healthcare City
  • Harvard University Medical School
  • Health Resource and Services Administration (HRSA)
  • National Institute of Health Library (NIH)
  • Mid-Atlantic Telehealth Resource Center (MATRC)
  • National Association of Social Workers
  • National Business Group on Health
  • National Board for Certified Counselors (NBCC)
  • New Jersey University
  • North Carolina Department of Juvenile Justice (NC DJJ)
  • North Carolina Social Work Association (NCSWA)
  • North East Telehealth Resource Center (NETRC)
  • Office for the Advancement of Telehealth (OAT)
  • Old Dominion University
  • Psychotherapy Network
  • Substance Abuse and Mental Health Services Administration (SAMHSA)
  • South Carolina Heart Center
  • State of North Carolina Department of Juvenile Justice
  • State of New Jersey Health Department
  • University of Maryland
  • University of Pennsylvania
  • University of Virginia
  • Wake Forest Health Systems
  • William and James College
  • Wyoming Department of Health – Behavioral Health Division

Jay Ostrowski resides near Charlotte, North Carolina.


Now that you have all this information on Telemental health the next best thing to do is find a partner who can provide you with the best resources to reach your goal.

The Telebehavioral Health Center of Excellence is dedicated to providing the most current, vetted, practical information for starting or enhancing Telebehavioral or Telemental health-related services. These resources are intended to provide you with the most current information to help you get started. They are not comprehensive in the historical sense but represent the best of the current Telebehavioral Health resources available. Read more on TBHCOE here.

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